Privacy Policy
Effective Date: January 1, 2025
This Privacy Policy describes how Medigap Outlet LLC, doing business as Medicare Plans Direct (“we,” “us,” or “our”), collects, uses, shares, and protects your personal information when you use our website https://medicareplansdirect.com and any services or communications provided through it.
By using our website, submitting information, or requesting services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
This includes data that can be used to identify or contact you:
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth (if voluntarily submitted)
Information related to your Medicare eligibility or insurance needs
b. Usage Data
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Device identifiers
- Referral URLs
c. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your browsing experience. You may disable cookies via your browser settings, but doing so may limit functionality on our site.
2. How We Use Your Information
We use your data to:
- Provide you with Medicare plan options and related services
- Contact you regarding your inquiry or enrollment
- Comply with legal and regulatory requirements
- Improve our website and customer service
- Send you relevant information (with your consent) via email, phone, or SMS
3. SMS and TCPA Compliance
By providing your phone number, you expressly consent to receive automated marketing and informational calls or text messages from Medicare Plans Direct, including offers, reminders, and plan-related updates. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. Reply HELP for more information.
Your consent is not a condition of purchase.
4. Sharing of Information
We may share your data under these circumstances:
- With licensed insurance agents or customer service representatives working on your inquiry
- With service providers that help us operate our website or CRM
- As required by law, court order, or government request
- To protect our rights or respond to fraud/security threats
- In the event of a business transfer, merger, or acquisition
- We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. You assume responsibility when submitting information electronically.
6. Links to Other Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
7. Your Rights & Choices
You may:
- Request access, correction, or deletion of your data
- Opt out of marketing communications at any time
- Withdraw consent for data processing (if applicable)
- To exercise these rights, contact us at jim@medicareplansdirect.com
8. Updates to This Policy
We may update this policy periodically. Changes take effect immediately upon posting. We encourage you to review this page regularly.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us at:
Medigap Outlet LLC
dba Medicare Plans Direct
804 Little Silver Ct, Lexington, KY 40509
Email: jim@medicareplansdirect.com | Phone: +1512-497-9453
