Jim was a huge help to me in figuring out Medicare and what the best plan was for me. He gave me a multitude of choices. He didn't push high priced plans or ones that paid high commissions. He focused on what was best in meeting my needs. His research was prompt and thorough. Most people don't have a clue what their options are or how to understand the very complex choices. Jim answered all my questions quickly and accurately. I cannot recommend him highly enough.